Payment process
Verify the beneficiary, currency, invoice reference and bank/payment instructions. UPMC does not store card credentials. Settlement remains subject to the selected bank or payment provider.
Energy Materials Platform
Payments & Refunds
Contract-led payment, cancellation and refund rules
No payment should be made without a signed agreement and an invoice or payment notice issued through an authorised workflow.
No payment should be made without a signed agreement and an invoice or payment notice issued through an authorised workflow.
Cancellation
Before settlement, contact UPMC immediately. A bank transfer cannot always be recalled. Cancellation rights, if any, follow the definitive agreement and mandatory law.
Refund eligibility
Refunds are assessed for duplicate or incorrect payments, failed transactions, agreed cancellation, non-performance, or any mandatory statutory right. Investment capital movements follow the executed participation documents and are not consumer-product returns.
Request and timing
Email upmc@nex-club.com with payer name, agreement/invoice number, transaction reference, amount, currency, date and reason. UPMC will acknowledge and assess the request; bank/provider processing, correspondent fees and FX differences may affect timing and net amount.
Last updated: 30 July 2026. If a definitive signed agreement conflicts with this page, that agreement controls the relevant transaction.